Privacy Policy

Effective Date: 25th May 2019

This Privacy Policy outlines how CNX Datalab Private Limited ("CNX", "we", "our", or "us") collects, uses, and protects your information when you visit https://cnxpoll.com or interact with our products and services.

We provide a broad range of research and data intelligence services including Election Surveys, Political Strategy, Global Pulse, Market Research, OTT Surveys, and the Good Governance Tracker.

1. Disclaimer

CNX Datalab Private Limited is an independent, privately owned entity and is not affiliated with any government body. Any information or services provided are solely the responsibility of CNX and are not substitutes for official government communication or action.

2. Definitions

• Personal Data: Information that can be used to identify an individual.
• Usage Data: Automatically collected data during service use.
• Cookies: Small files stored on user devices to enhance experience.
• Data Controller: CNX Datalab Private Limited.

3. Permissions We May Request

• Location Access – for region-specific data or alerts.
• Microphone & Camera – for participation in surveys and research feedback.
• Storage Access – for uploading or downloading reports.
• Phone/SMS Access – for verification and secure login.
• Notifications – for alerts about new studies or updates.

4. Information We Collect

• Name, email, phone number, location, feedback, and survey responses
• Device type, browser, and usage behavior
• Interaction history with CNX platforms and tools

5. How We Use Your Data

• To provide, manage, and improve our services
• To conduct research analysis and generate insights
• To send relevant updates and research communications
• To enhance personalization and user security
• To meet regulatory or legal obligations

6. Payments and Refunds

All services offered by CNX are chargeable and pricing is transparently communicated before purchase. Payments are securely handled via reputable third-party payment gateways. CNX Datalab Private Limited does not store or process any payment card data directly.

Please note that all payments are final and non-refundable. We advise users to carefully review service details and deliverables before making a purchase.

7. Data Retention

We retain your personal data only for as long as required for the purposes outlined in this policy or as mandated by law. Once no longer needed, data is securely deleted or anonymized.

8. Data Security

CNX Datalab Private Limited uses appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet-based platform is entirely immune to risk.

9. Data Sharing

We do not sell, lease, or trade your personal data. We may only share data with third-party service providers strictly for the operation of our services, and always under confidentiality agreements.

10. Domain Information

Our official website is https://cnxpoll.com. The domain https://cnxdatalab.com is also owned by us and is automatically redirected to our primary platform at https://cnxpoll.com to ensure a unified digital presence.

11. Policy Updates

CNX may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” above. We encourage you to review this policy from time to time to stay informed.

12. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact:

Email: sales@cnxdatalab.com