CNX's Computer-Assisted Telephone Interviewing (CATI) services combine human interaction with advanced technology for high-quality data collection. Our trained interviewers and sophisticated CATI software enable complex surveys, detailed probing, and higher response rates—especially for B2B research and hard-to-reach audiences.
16+ years of experience training professional survey interviewers
State-of-the-art CATI software with real-time monitoring and validation
ISO-certified processes, call recording, and multi-level quality checks
Reach respondents in metros, tier-2/3 cities, and rural areas across India
Reach busy executives and decision-makers who ignore online surveys
Surveys requiring explanation, clarification, or detailed probing
Older adults, rural populations, or those without internet access
Quick turnaround with multiple interviewers working simultaneously
When data accuracy and completeness are more important than cost
Election surveys requiring representative samples and rapid fielding
Sensitive topics requiring interviewer empathy and confidentiality
Respondents who cannot read or prefer spoken communication
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